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There are multiple centers for monitoring ADT alarms all over the country, so the chance of an outage is very low. There’s also 140 years of experience backing the company, so you know it has been around long enough to know how to provide customers with what they want and need. Phone and email support are provided on a 24/7 basis, and it’s possible to get an installation completed on the same day. You can also expect $500 off your insurance deductible in case you get broken into while you have ADT monitoring installed. Here’s a quick summary of their pros and cons:You can control your garage door, lights, locks, and more right through your cell phone. There’s no relocation option if you need to move, so ADT works best for established homeowners who are going to be at the same location for a longer period of time.

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I have noticed that those national companies can’t give that personal service and we have gotten clients whose first alarm system was with a cable company. They call us to have that personal service and those calls are increasing pretty heavily. ”Boggs hasn’t seen much competition or benefit from DIY and the outside players. But that doesn’t mean it isn’t affecting his business strategy. “We think there may be a place for us in that DIY market. I would hate to see as big a trend as that is going to be and ignore it.